Frequently Asked Questions
Why choose our training equipment?
We provide high-quality manufacturing standards in China, offering professional equipment paired with first-class service to ensure the best educational outcomes.
Do you support OEM and ODM services?
Yes, OEM and ODM projects are welcome. With over 10 years of experience, we have the capacity to customize designs, shapes, and sizes according to your specific requirements.
Is there a discount for large volume orders?
Yes, we offer competitive tiered pricing. Larger order quantities qualify for more favorable unit prices.
Can I request a sample before a bulk order?
Certainly. Existing samples can be shipped within 5-7 days after payment. Personalized or custom samples typically take about 15 days for preparation.
What shipping methods are available?
Small orders are typically shipped via DHL, UPS, FedEx, or TNT (5-8 days). Large orders are shipped by sea to provide the most cost-effective solution.
How is the after-sales technical support?
Our technicians provide detailed solutions, including instructional photos and videos to guide you step-by-step. we maintain communication until any operational issues are fully resolved.